Unused and unopened products in new condition may be returned within 30 days of purchase, for a refund or store credit. Items will be subject to quality inspection and a refund will only be issued if the item passes inspection.
Exceptions include mattresses, subject to the terms of our 90-day mattress comfort exchange policy, toppers, foundations and box springs, and custom-order products.
Freight charges are nonrefundable and are the responsibility of the customer.
All returns require an RMA. Please visit the Returns Center to submit a return request and receive an RMA. (You may also check the status of an existing return request there.)